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David was prompt, professional, honest, and extremely knowledgeable and personable.
He took the time to explain what he observed and what actions needed to be taken to install our new unit. He also delivered great customer service and was patient and understanding as he took the time to answer all of our questions. I would highly recommend him and his team and will be using them for any future HVAC needs. Thank you so much!
Dave was very professional and knowledgeable.
He kept us informed of the process every step of the way and went above and beyond while he was replacing our unit. I would 10/10 recommend Epic Technicians to anybody needing hvac work done. He arrived in a timely manner, texting when he was in his way to inform us, the first day he came out he got stuck at a job before longer than planned but called ahead of time to let me know so I wasn’t missing work while I waited. When a part didn’t come in on time, completely out of his control, he let us know so we weren’t just sitting around wondering. Overall a wonderful experience working with Dave. My husband decided no other company will ever touch our system and Epic has earned a life long customer with us.
Excellent, trustworthy technicians.
Everything was explained to me and the customer service from making the appointment to the completion of the job was topnotch. I will recommend this company to friends and family. They are my go-to for my HVAC needs from now on!